Shipping policy
Shipping Policy
Thank you for shopping with Rowan & Reed! Here's everything you need to know about how we get your order to you.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We ship worldwide! Shipping rates are calculated at checkout based on your location and chosen shipping method.
- Standard Shipping: Delivery times vary by destination. Domestic orders typically arrive within 5–10 business days; international orders may take 10–21 business days.
- Expedited Shipping: Faster delivery options are available at checkout. Domestic expedited orders typically arrive within 2–4 business days; international expedited times vary by country.
International Orders International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help resolve the issue.